Q: How can I use my Financial Aid to pay for my textbooks?
If you wish to charge textbooks to your student account (Financial Aid), you will need to set up a book voucher by filling out the Book Voucher Request form. Book vouchers are only valid for the purchase of textbooks using the MBS direct online ordering system. You will only be charged for the number of books purchased that are in stock. If the textbook is not in stock until after your voucher end date the textbook will be cancelled from your original order and you will have to re-order that textbook and pay with a credit card. To use this voucher system, you MUST order your textbooks by midnight – Thursday – September 2. After September 2 you will have to use a credit card to purchase your textbooks.
Q: I am renting some textbooks but using the voucher system to pay for my textbooks. Why am I being asked for a credit card?
A credit card must be kept on file in case you do not return your rented textbook(s) by the due date.
Q: Can I use Bear Express to purchase my textbooks?
No. not at this time. PACES/College Store is waiting for SUNY Potsdam to set up a single sign on system giving the students ability to use Bear Express. This will not be available until Fall 2022.
Q: I am an ACCES - VR student, how do I order my textbooks?
As soon as the College Store receives a voucher from ACCES – VR you will receive an email from [email protected] with the subject line: you have funds available. This email will give you instructions on how to log in, give you your voucher number and how to process your order. If you have not received this email, please contact us at [email protected].
Q: Why don’t I see any textbooks listed under my class?
- No Textbook is required
- We have not received any requistion from your professor.
- The professor has ordered a book and MBS Direct is in the process of adding this book to their web site.
Q: Why does it say “available from on campus bookstore” if the store is not carrying books?
Certain course materials and course supplies such as Bio lab, Chem lab, music sheets, oboe reeds, etc. are only available in the College Store and not MBS Direct. Those items can be purchased from this page.
If you do not see your required course materials listed here, we have not received the course materials in stock yet.
Q: If I place my order for textbooks by August 12 (last day of free shipping) and the book is out of stock, will it still ship for free?
Yes, when the textbook is back in stock it will ship for free to the College Store.